Legal Notices (Act on Specified Commercial Transactions)

Seller

Takanori Ikeda

Shop Name

NEO Timeslip

Secondhand Dealer's License

NEO Timeslip is a secondhand dealer licensed under the Secondhand Articles Dealer Act.

Name: Takanori Ikeda
Issuing Public Safety Commission: Chiba Prefectural Public Safety Commission
License Number: No. 441040003168

Operations Manager

Takanori Ikeda

Address

MIEUX Shibuya Bldg. 8F, 5-3 Maruyama-cho, Shibuya-ku, Tokyo 150-0044

※This address is for business operations. We do not accept visitors or drop-offs. Please contact us via email for inquiries.

Phone Number

090-3717-1438

※We may not be able to answer calls outside business hours or when we are busy. Please contact us via email for inquiries.

Email Address

vortiia0118@gmail.com

Website URL

https://neo-timeslip.com/

Selling Price

The price displayed on each product page.
All displayed prices include tax.

Additional Charges Beyond Product Price

Shipping fee
Fees incurred depending on payment method
Internet connection fees and other communication costs

Shipping Fee

Free shipping for purchases of 10,000 yen (tax included) or more
For purchases under 10,000 yen (tax included): A flat rate of 1,000 yen (tax included) nationwide

Payment Methods

You can use the payment methods displayed on the order process screen.

Payment Due Date

According to the regulations of each payment service provider.

Product Delivery Time

We will ship within 7 business days after confirming payment.

※Shipment or delivery may be delayed due to weather, disasters, circumstances of the shipping company, or other unavoidable reasons.

Returns/Exchanges

Returns or exchanges are only accepted for initial defects or incorrect shipments.

If applicable, please contact us via email within 7 days of product arrival.

We do not accept returns or exchanges due to customer convenience.

We do not accept returns or exchanges for reasons such as signs of use, color, texture, minor scratches or dirt due to the characteristics of vintage and used products.

Return Shipping Costs

In case of initial defects or incorrect shipments: Covered by our shop
In case of customer convenience: Returns/exchanges are not accepted.

Order Expiration Date

If payment is not confirmed within 7 days of placing an order, the order may be cancelled.

Sales Quantity

The stock quantity or sales quantity displayed on each product page.

Withdrawal of Application / Cancellation

We do not accept cancellations due to customer convenience after an order has been confirmed.

However, cancellations may be accepted only if the shop determines it is possible before shipping.

Other

While we strive to ensure product images have colors as close to the actual product as possible, colors may appear different depending on your viewing environment.

Please place your order after understanding the characteristics of vintage and used products.